Luma is the Alegris RAG-based AI agent. Configured against your internal knowledge base, training content, operations manuals, or commercial intelligence, it produces measurable productivity lift on knowledge work, deployed with aviation-grade compliance. Replaces or augments internal search, training portals, and the slow tail of L1 contact-center work.
Practice 03 · 3 Services
AI & Product Engineering
Where Luma lives. Buyers are airline CDOs, heads of CX and digital, and vendor CPOs building AI into their roadmaps.
Each service is grounded in airline-specific data and compliance posture: GDPR, PII, PCI. Mike conceived and launched Sabre Mosaic Airline Concierge, the first production agentic AI for airlines; this practice applies that hard-won experience, productized into repeatable services rather than rebuilt from scratch each time.
AI Health Assessment#
12–16 weeks
A frank read on how your organization actually uses AI across its key operational and retail initiatives: dynamic offer logic, AI for disruption management, and integration with the latest agentic channels. Where you are ahead, where you are exposed, and what to do next.
Pricing on request
Custom Development on AI-Native Stacks#
Scoped per engagement
We stand up a modern, AI-native development pipeline that compresses the build cycle from months to weeks and delivers production software at a fraction of conventional cost. Senior architects paired with AI-assisted coding, automated testing, and continuous integration. Specification, implementation, review, and deployment move as one flow, with human oversight at every gate.
Pricing on request
Productized AI, grounded in scars, not a generic center of excellence.
See Luma as a working product, not a slide. Explore Luma →
Talk to a principal about AI.
Start with an AI Health Assessment, or configure Luma against a real knowledge base.
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